1. Introduction

Ukweli AI is committed to protecting your personal data in accordance with the Data Protection Act No. 3 of 2021 of Zambia. This Privacy Policy describes how we collect, use, and share information about you when you visit our website, make a donation, or interact with us in other ways. Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Definitions

• Personal Data: Any information relating to an identifiable individual.
• Data Subject: An individual whose personal data is being collected, held, or processed.
• Data Controller: A person or organization that determines the purposes and means of processing personal data.
• Data Processor: A person or organization that processes personal data on behalf of the data controller.

3. Lawful Basis for Processing

We process your personal data only when we have a lawful basis to do so. This includes situations where:
• We have your consent to process your personal data for specific purposes.
• Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Processing is necessary for compliance with a legal obligation to which we are subject.
• Processing is necessary for the purposes of our legitimate interests, except where such interests are overridden by your interests or fundamental rights and freedoms.

4. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the website includes:

• Personal Data: Personally identifiable information, such as your name, email address, phone number, and mailing address, that you voluntarily give to us when you register with the website or when you choose to participate in various activities related to the website.
• Derivative Data: Information our servers automatically collect when you access the website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed.
• Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you make a donation or purchase.
• Mobile Device Data: Device information, such as your mobile device ID number, model, and manufacturer, and information about the location of your device, if you access the website from a mobile device.

5. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website to:

• Process your donations and manage your transactions
• Email you regarding your account or order
• Fulfill and manage purchases, orders, payments, and other transactions related to the website
• Generate a personal profile about you to make future visits more personalized
• Increase the efficiency and operation of the website
• Monitor and analyze usage and trends to improve your experience with the website
• Perform other business activities as needed

6. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

7. Cross-Border Data Transfers

Where personal data is transferred outside Zambia, we ensure:

• The recipient country has adequate data protection laws, or
• We have implemented appropriate safeguards, such as standard contractual clauses or binding corporate rules, to protect your personal data during international transfers.
• We obtain your explicit consent for any cross-border transfers where required by applicable data protection laws.
• We ensure that any third-party service providers we engage with for cross-border data processing are compliant with applicable data protection requirements and provide sufficient guarantees regarding the protection of your personal data.

8. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access – You have the right to request copies of your personal data
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data
• The right to object to processing – You have the right to object to our processing of your personal data
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization

10. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Email: info@ukweliai.com
Phone: +260 96 685 1088
Address: Ndola, Kalewa Road, Zambia